Damaged Item

It is important to carefully inspect the items to ensure they are in perfect condition. If you notice any damage or if you receive the wrong item, please contact us immediately at info@acrylicrafts.com. We take pride in providing high-quality products, and we want to make sure that you are completely satisfied with your purchase.

If you receive an item that is damaged, we will take full responsibility for the issue. We will cover the cost of the damaged item and promptly ship a new one to you. We may ask you to provide a receipt or proof of purchase. However in most cases, we only require a picture of the delivered item to verify the damage and proceed with the replacement.

Our goal is to ensure that you receive your order in perfect condition and that you are completely satisfied with your purchase. We appreciate your cooperation in promptly reporting any damage or incorrect items, as it allows us to evaluate the issue and take appropriate action to resolve it. Rest assured that we will handle the situation with utmost care and efficiency. We value your trust in our products and services, and we are committed to providing you with a positive shopping experience.